You can verify that someone is a legitimate CitizenCard holder provided they have shown you their card to verify.

There are 2 options to verify a cardholder:

qr_code_scannerScan QR code to quickly verify cardholder's age and likeness (cards issued from 22nd March 2021 only) badgeVerify a card as valid - enter card number, name and date of birth
qr_code_scannerScan QR code to verify cardholder's age and likeness (cards issued from 22nd March 2021 only)

Use our fast QR code reader to verify a cardholder's age and likeness only (date of birth or name remain unverified).

  • STEP 1: hold the CitizenCard to age verify (check reverse to confirm issue date is 22nd March 2021 onwards)
  • STEP 2: use a device with a camera and our QR code scanner to read the code printed on card reverse
  • STEP 3: we will show a page with cardholder image, age and card expiry date
  • RESULT: you can verify cardholder's age and likeness (not name or date of birth) by matching a photo and expiry date shown to the cardholder's physical card
Scan QR code - verify age and likeness
badgeVerify a card as valid - enter card details

Enter full card details to confirm name, date of birth, age and likeness of a cardholder.

  • STEP 1: hold the CitizenCard to verify
  • STEP 2: enter full card details: card number, name and date of birth
  • STEP 3: we will show a page with cardholder image, age and card expiry date (if any)
  • RESULT: you can verify the cardholder's name, date of birth, age and likeness by matching a photo and expiry date (if any) shown to the cardholder's physical card
Enter details - verify CitizenCard
securitySecurity information

We treat privacy of our cardholders very seriously. The card and age verification process is robust. If we find a match, we display page valid for 2 minutes with cardholder image, age and card expiry date (if any). After 2 minutes the page is deleted. To check a card again you need to enter card details or scan a QR code after which a new results page is created.

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